Hyatt Ziva Cancun (Adults Only) Hotel, Cancun | Explore Room Options, Reviews & Pricing for 2025

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Key details

About the Hotel

Blvd. Kukulcan, Manzana 51, Lote. 7, Cancun, Mexico, 77500

Hyatt Ziva Cancun (Adults Only), a 5-star beachfront resort in Zona Hotelera, features three outdoor pools and direct beach access. The property includes a saltwater lagoon with dolphin swimming, microbrewery, tequila tastings, and KidZ Club water park.

Premium Room Amenities

Hyatt Ziva's 547 rooms include premium bedding, 24-hour room service, and complimentary stocked minibars. Rooms feature hand-crafted furnishings, furnished balconies with Caribbean Sea views, and rainfall showers.

Diverse Dining Options

Eight on-site restaurants serve Asian cuisine and fresh seafood. The property offers multiple bars including a pool bar overlooking the sea.

Spa and Recreation

The Hyatt Ziva Cancun provides a full-service spa offering massages, holistic treatments, and hydrotherapy. Additional facilities include a fitness center, tennis courts, and business center with meeting rooms.

Location and Safety

Located at Punta Cancun's beachfront strip, the resort provides access to Forum By The Sea Mall and La Isla Shopping Mall. Safety features include carbon monoxide detectors, fire extinguishers, and 24-hour security.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Oceanfront Suite

Max:

4 persons

1315 sq. feet

Bed options:

1 King Size Bed

Balcony

Air conditioning

room details

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King Room

Max:

4 persons

485 sq. feet

Balcony

Air conditioning

room details

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Oceanfront King Room

Max:

4 persons

485 sq. feet

Bed options:

1 King Size Bed

Balcony

Air conditioning

room details

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Price and Room Availability Calendar

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Getting around

Available transportation options

City Center

Cancun 6.9 mi

Airports

Cancun (CUN) 14.9 mi

Isla Mujeres (ISJ) 16.3 mi

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Very nice Culinary Experience

“During my stay, I dined at various restaurants on the hotel, and I was blown away by the quality of the food. My favorite was Habaneros, where I enjoyed delicious meals by the beach. The smaller portion sizes allowed me to try multiple dishes without any waste, which I appreciated. The array of options was impressive, and I never felt disappointed, especially at the Moongate where the service was really good.” view full review

Luxurious and Comfy Rooms

“I stayed in the Tourquioze room, and it felt truly luxurious. The space was designed for comfort, and I loved having a beautiful patio to enjoy evening drinks. The cleanliness of the room was perfect, and I appreciated the thoughtful touches that made it feel special. Every moment spent in my room was a pure delight.” view full review

Lovely Spa Visit

“I indulged in a spa treatment during my stay and can confidently say it was one of the best massages I've ever had. The ambience was serene, and the level of cleanliness was great. I left feeling rejuvenated and ready to enjoy the rest of my vacation. A must-try for anyone looking to unwind!” view full review

Fun for the Kids

“The kid-friendly amenities were fantastic! My children had a blast at the water park, which they enjoyed every day of our stay. Although some activities were limited, they loved the friendly atmosphere and engaged in fun games. It was wonderful to see them so happy and entertained!” view full review

General

No smoking on site
Wi-Fi
Free parking
Safe deposit box
24-hour reception
No pets allowed
24-hour security
Baggage storage
Locker room
Elevator
Currency exchange
ATM/Cash machine
Hairdresser
Coffee shop
Smoke detectors
Fire extinguishers
Key card access

Sports & Fitness

Fitness center
Snorkeling
Tennis court
Pool tables
Table tennis

Services

Paid airport shuttle
Valet parking
Room service
Housekeeping
Car rental
Laundry
Dry cleaning
Tours/Ticket assistance
Welcome drink

Dining

Restaurant
Poolside snack bar
Snack bar
Special diet menus

Business

Meeting/ Banquet facilities
Fax/Photocopying

Children

Babysitting/Child services
Children's buffet
Children's pool
Children's play area
Kids club

Spa & Leisure

Outdoor swimming pool
Beach access
Beach umbrellas
Sun loungers
Entertainment
Sun terrace
Garden area
Leisure/ TV room
Spa & wellness center
Sauna
Turkish bath
Steam room
Jacuzzi
Pedicure
Manicure
Body scrub
Facial
Treatment room
Body wraps
Back massage
Full body massage
Foot massage
Pool with view
Make up services

Room features

Air conditioning
Mini-bar
Sitting area
Terrace
Garden furniture
Tea and coffee facilities
Ironing facilities

Bathroom

Bathtub
Free toiletries
Bathroom telephone

Media

Flat-screen TV
Direct dial telephone
AM/FM alarm clock

Room decor

Curtains

Location

Blvd. Kukulcan, Manzana 51, Lote. 7, Cancun, Mexico, 77500

Map view

street view

Blvd. Kukulcan, Manzana 51, Lote. 7, Cancun, Mexico, 77500

City landmarks

Night club

The City Nightclub

2700 ft

Beach

Playa Forum

2300 ft

Paseo Kukulcan km. 9.5 Zona Hotelera

Forum By The Sea

2100 ft

Night club

Daddy'O

2100 ft

Blvd. Kukulcan Km 9

Cancun Convention Center

2.3 mi

Mar Caribe

Arrecife Chitales

2000 ft

Gallery

Galeria Balance Cancun

2200 ft

Punta Nizuc - Cancún 210

Playa Lagarto

2300 ft

Beach

Chac Mool Beach

1.0 mi

Chetumal Km 36. 5

Water Park at The Grand

1.1 mi

Blvd. Kukulcan Km 4 Hotel Zone

Museo de Arte Popular Mexicano

1.6 mi

Blvd. Kukulcan

Parque Ventura Cancun

1.6 mi

Beach

Playa Tortugas

1.8 mi

Blvd. Kukulcan Km 12

Yamil Lu'um Archeological Site

2.1 mi

Punta Nizuc - Cancun 1835

Scorpion's Temple ruins

2.1 mi

Blvd. Kukulkan k.m. 3.5

Sail Away Cancun

1.7 mi

Marina Adventure Bay

Bungee in Cancun

1.7 mi

Kukulcan Boulevard

Playa Tortuga Ferry Terminal

1.8 mi

Harbor

Aquatours Cancun

1.8 mi

Museums

Cancun Wax Museum

2.2 mi

Aquarium

Interactive Aquarium

2.3 mi

CancunMexico

Avenida Kukulkan

2.7 mi

Parks

arte Garden

2.2 mi

Mall

La Madonna

2.3 mi

Beach

Playa Langosta

2.6 mi

Nearby

Night club

Coco Bongo

1700 ft

Night club

Palazzo

1200 ft

Amusement Park

Delphinus Dreams

0 ft

Beach

Mandala Beach Club

1900 ft

Night club

Mandala Nightclub

1900 ft

Restaurants

Maria Bonita

100 ft

Boulevard Kukulkan

Restaurante Risotto

200 ft

Blvd Kukulcan KM 8.5 Punta Cancún

The Moongate

0 ft

Boulevard Kukulkan Km 9.5

Tradewinds Restaurant

200 ft

Boulevard Kukulcan The Royal Caribbean

Restaurante Ayami

400 ft

Boulevard Kukulkan 8.5 Hotel Krystal Grand Punta Cancun

Habaneros

0 ft

Boulevard Kukulcan Km 11.5 Frente a Plaza Flamingos

Isla Contoy

900 ft

Boulevard Kukulcan Km. 9.5 Zona hotelera

Restaurant Le Basilic

1000 ft

Boulevard Kukulcan KM. 9.5 Zona Hotelera Fiesta Americana Coral Beach Hotel

La Joya

1100 ft

Kukulcan Blvd 9. 5

Mextreme

2600 ft

Zona Hotelera Km 9 In Front Of Convention Center

Hacienda El Mortero

1600 ft

Blvd Kukulkal Km. 9.5

Reviews and Ratings

Feedback from previous guests about their experience.

88%

enjoyed the hotel and would happily return

8.8/10

Great

Rooms

8.8

Location

9.8

Service

9.4

Dining

7.6

4.5/5 based on 11926 reviews

#11 of 272 hotels in Cancun based on Tripadvisor

Dick

United States of America, February 2025

9.6/10

Our stay at the Hyatt Ziva Cancun was absolutely fantastic! The hotel provided an impressive experience, with wonderful amenities and a beautiful beach. The rooms were spacious and fully stocked, perfectly suiting our needs. The only downside was the limited menu during their reopening phase, but we are eager to return next year and see the full offerings. Overall, it felt like great value for money.

Rooms

10.0

The rooms were spacious and beautifully designed, fully stocked with amenities, making our stay very comfortable.

Service

10.0

The service was exceptional, with friendly staff who went above and beyond to ensure our needs were met.

Location

10.0

The location of the hotel was stunning, with crystal clear waters and clean beaches that perfectly complemented the overall experience.

Dining

8.0

The dining experience provided a good selection of options, even though the menu was more limited due to reopening.

Facilities

10.0

Facilities were top-notch, especially the spa and pools. We enjoyed every moment spent relaxing and playing.

Gary

United States of America, February 2025

9.2/10

This resort offers an incredible all-inclusive experience with beautiful views and spacious amenities. The staff is attentive and dedicated, making your stay memorable. However, there were some challenges with the service regarding cabana fees and upselling during my visit. Overall, it's worth every dollar for a luxurious vacation.

Rooms

9.0

The oceanfront Club rooms were immaculate with fresh towels provided regularly, making for a comfortable stay.

Service

10.0

Service was outstanding, especially German, who helped us with a minor room issue and surprised us with a lovely anniversary cake and champagne.

Location

10.0

The resort is located on the beautiful peninsula with stunning ocean views, surrounded by water on three sides, making it a perfect getaway.

Dining

8.0

Dining options were varied and delicious, although I missed having more self-service options at the buffet.

Facilities

9.0

Facilities were well-maintained with several pool options and plenty of activities available for guests to enjoy.

Lawrence

United States of America, December 2024

8.6/10

This hotel offers an amazing experience with beautiful facilities and excellent service. The pools and beach are fantastic, providing plenty of space to relax. However, the dining options can be hit or miss, and the noise levels in the rooms could be improved. Overall, it’s a great place for families, but there are some areas for improvement.

Rooms

7.0

Our ocean view room had a nice view but was a bit noisy due to foot traffic and sounds from the adjacent room.

Service

10.0

The service was outstanding, with team members really showing they care. Special shoutouts to Rubelsi and Omar who were particularly attentive.

Location

9.0

Situated on a secluded beach, the location was fantastic, and we enjoyed easy access to the pool area. It was also about a 20-minute private transfer from the airport.

Dining

7.0

The dining experience was okay, with some standout meals but varying quality at the buffet and other restaurants. I found myself enjoying tacos and fish quite a bit.

Facilities

10.0

The facilities, including the pools and beach area, were spectacular with ample chairs and cabanas available.

Albert

United States of America, October 2024

8.8/10

I just had an incredible week at the Hyatt Ziva Turquoize! The location is beautiful, the amenities are fantastic, and the staff really go above and beyond. My room was clean and had breathtaking views, although check-in was slightly delayed. Dining experiences were mostly great, but I noticed some food could be served hotter. Overall, it was a lovely stay, and I'll definitely be returning!

Rooms

9.0

The room was impeccable with stunning views. It was incredibly clean, but we faced a delay at check-in.

Service

9.0

The service was top-notch. The staff were friendly and really attentive, always checking in to make sure we were having a good time.

Location

10.0

The hotel is perfectly situated, right on the beautiful Caribbean Sea and close to everything you might want to explore.

Dining

8.0

The variety in the dining options was impressive, although a few dishes could have been served hotter. Overall, the food was quite good!

Facilities

8.0

The facilities were great with multiple pools and plenty of activities throughout the day, although I wished for more music by the pools.

Mary

United States of America, September 2024

8.4/10

Our stay at the hotel was truly delightful, with clean and spacious rooms and a beautiful beachfront location. The service was attentive, especially the butlers who made us feel special. However, the dining experience left something to be desired, and the pool could have been a bit warmer. Overall, it was an excellent family-friendly destination with great amenities, but there are a few areas that could use improvements.

Rooms

9.0

The rooms were beautifully designed, spacious, and comfortable, though they were only available at 5 PM, which was a bit late for check-in.

Service

8.0

The service was generally friendly and attentive, especially the butlers who provided excellent assistance.

Location

10.0

The location is fantastic, with a stunning beach that really enhances the overall experience.

Dining

7.0

While the dining options were varied, the quality of the food could have been better, especially in the buffet.